Shipping policy

Last updated: August 6, 2026

Shipping Policy

This policy explains how orders placed through ventarroliving.com are processed and delivered.

Delivery area

Ventarro Living currently accepts orders for delivery within the 48 contiguous United States only.

We do not currently ship to Alaska, Hawaii, U.S. territories, military addresses or international destinations. Individual products may have additional destination or access restrictions.

Shipping methods and charges

Available methods, estimated timeframes and charges are displayed at checkout. Free economy or basic shipping may be available for eligible orders. Faster, freight, oversized, remote-area or specialty delivery may involve an additional charge.

Processing and delivery estimates

Processing, dispatch and delivery estimates vary by product, fulfillment location, destination and carrier. The applicable estimate is shown on the product page, during checkout, in the order confirmation or in a later shipping update where available.

Delivery estimates are not guaranteed arrival dates. If we learn that an order cannot be shipped within the stated timeframe, we will provide an update and, where required, an opportunity to accept the delay or cancel for a refund.

Tracking and split shipments

Tracking information is sent to the email address used at checkout where available. Products stored at different locations may arrive in separate shipments.

Freight and oversized deliveries

Furniture, outdoor structures, appliances and other large products may be delivered by freight carrier. Unless expressly stated otherwise, freight delivery may be curbside only.

The customer is responsible for confirming that the delivery location is accessible, the product fits through relevant access points and an adult is available where required. Inside delivery, room-of-choice service, assembly and installation are included only when expressly stated.

Inspection upon delivery

Inspect the shipment and packaging as soon as reasonably possible. If visible damage is present, photograph the packaging, shipping label, affected area and complete product, note visible damage with the carrier where possible, and contact info@ventarroliving.com promptly.

Address accuracy

Customers are responsible for providing a complete delivery address and contact information. Contact us immediately if a correction is needed. Once fulfillment has begun, an address change may no longer be possible. Additional carrier charges caused by incorrect information may be passed on where permitted.

Lost or missing shipments

If tracking shows delivery but the shipment cannot be located, check the delivery area and contact the carrier, then notify us so we can assist with an investigation.

Contact

Ventarro Living
Email: info@ventarroliving.com
Website: ventarroliving.com